•  What types of cleaning services do you offer?

 

Reality Services Cleaning LLC provides a comprehensive range of cleaning services tailored to meet the needs of every client. Our services include:

Standard Residential Cleaning

Deep Cleaning

Move-In / Move-Out Cleaning

Commercial & Office Cleaning

Post-Construction Cleaning

Rental Turnover Cleaning

Customized Cleaning Packages

All services can be adjusted to your home’s size, condition, and personal preferences.

 

•  How can I contact your company?

 

You can reach our team easily through the following channels:

 

📞 Phone: 239-710-4502

📧 Email: Realityservicescleaning@outlook.com

 

We are happy to answer questions, schedule services, or provide free estimates.

 

• What areas do you serve?

 

We proudly serve multiple communities throughout Pasco County Florida ,Hernandez County Florida and Pinellas County FL, including residential neighborhoods, apartment complexes, rental properties, and small businesses.

Contact us to confirm availability in your specific area.

 

📌 PRICING & PAYMENTS

 

• How do you determine your pricing?

 

Our pricing is based on several factors:

Size of the home or property

Type of cleaning service required

Current condition of the space

Frequency of recurring cleanings

 

We provide free, customized estimates to ensure fair and accurate pricing

 

• What payment methods do you accept?

 

We currently accept:

 

✅ Credit cards

✅ Debit cards

Cash, Zeller and check.

 

•  Do you offer discounts?

 

Yes! We offer:

 

10% off when prepaying for one full year of recurring cleanings

Special offers throughout the year

Customized pricing for long-term clients or large properties

 

Ask us about current promotions.

 

📌 CLEANING SERVICES & PRODUCTS

 

•  Are your cleaning products eco-friendly?

 

Absolutely. We use eco-friendly, non-toxic, and professional-grade cleaning products that are safe for:

Children

Pets

Individuals with sensitivities

The environment

 

We can also adjust products based on your preferences.

 

• Do I need to provide cleaning supplies?

 

No. Our team arrives fully equipped with:

Professional cleaning supplies

Eco-friendly products

All necessary tools and equipment

If you prefer us to use your own products, simply let us know.

 

• What’s included in a deep cleaning?

 

Our deep cleaning service covers detailed, top-to-bottom cleaning such as:

Baseboards, doors, and trim

Behind appliances (upon request)

Interior windows

Ceiling fans and vents

Detail scrubbing of bathrooms and kitchens

Dusting of high and low areas

Removing built-up grime and residue

 

We personalize each deep clean based on your home’s condition.

 

📌 SCHEDULING & POLICIES

 

•  How far in advance should I book?

 

We recommend booking one week in advance to secure your ideal date and time.

We do our best to accommodate urgent last-minute bookings when possible.

 

•  What is your cancellation policy?

 

We require 24 hours’ notice for cancellations or rescheduling.

If less notice is provided, a cancellation fee applies:

✅ $70 or 50% of the cleaning cost (whichever is greater).

 

•  Do you offer a satisfaction guarantee?

 

Yes! We proudly offer a 100% Satisfaction Guarantee for all recurring customers.

If you're not fully satisfied, contact us within 24 hours and we will return to correct the issue at no extra charge.

 

📌 HOME ACCESS & SAFETY

 

• Do I need to be home during the cleaning?

 

No. Many clients provide a door code or keep a key safely stored for our team.

We always respect your privacy and property.

 

•  What if I have pets?

 

We love pets!

We recommend securing pets during the cleaning to ensure safety and efficiency.

If pets interfere with cleaning, additional time or fees may apply.

 

•  Are your cleaners background checked?

 

Yes. Every team member is:

 

✅ Professionally trained

✅ Background-checked

✅ Insured

✅ Committed to providing trustworthy service

 

Your home’s safety and peace of mind matter to us.

 

📌 OTHER QUESTIONS

 

•  Do you clean inside refrigerators, ovens, closets, or cabinets?

 

Yes, these services are available upon request and can be added to any cleaning package.

 

•  What if my home needs extra time?

 

If your home requires more time due to heavy buildup or larger-than-average cleaning needs, we will notify you and adjust pricing fairly.

 

• How do I schedule a cleaning?

 

You can schedule easily by:

 

📞 Calling 239-710-4502

📧 Emailing Realityservicescleaning@outlook.com

 

We’ll help you choose the service that best fits your needs.